Return & Warranty Policy
We are family operated and proud of our handcrafted products and your 100% satisfaction is our first priority, so if you would like to return your DogNmat purchase for any reason within 30 days of purchase date, we will be glad to refund you 100% of the purchase price.
All we ask is that the product is not used and must be an unopened box.
There is a 15% restocking fee if the box is open.
We DO NOT ACCEPT any returns without original packaging.
You are responsible for Shipping and Return Shipping Cost.
100% QUALITY GUARANTEE
Our products are all handcrafted from scratch and thoroughly inspect and must meet our quality standard before we ship.
Glad to provide a full exchange to new items incase of any imperfection to our products within 30 days of purchase date and return shipping cost is on us. Your 100% satisfaction is our first priority
*Note: All materials and colors we use may change without notice.